Question 1

Do we offer financing?

Accepted Answer

Yes! Click here (https://www.acornfinance.com/pre-qualify/?d=OM133&utm_medium=web_pre_qual_link_copy_welcome)to apply now!

Question 2

Can the patterns and colors be changed?

Accepted Answer

The lights are individually addressable which allows you to choose which lights you want on and what color (over 16 million different colors). We also have 102 preset patterns.

Question 3

How does the accent lighting work?

Accepted Answer

The lights are individually addressable which allows you to choose which lights you want on and what color (anything from bright to soft white). For example, you can turn on two lights at the top of each peak while the rest of the lights stay off.

Question 4

Can multiple nightly and weekly timers be set?

Accepted Answer

Nightly & weekly timers as well as calendar events for holidays and other special occasions. We are linked with weather.com so you can link sunset to sunrise.

Question 5

How long does the system last?

Accepted Answer

JellyFish Lighting System is a robust, outdoor rated LED lighting system. LED lighting is known for its durability. Each diode (or puck light) has 3 LED lights which makes them brighter than any of our competitors. The LEDs are rated for 30,000 hours of use which is 15-20 years of nightly use for 3-4 hours.

Question 6

What is the cost per foot installed?

Accepted Answer

Lighting typically charges $25-$35 per foot installed. The price per foot is based on difficulty, roof line style, location, and time of year.

Question 7

What is the warranty?

Accepted Answer

Generation Lights offers a warranty of 1 year covering labor and 5 years covering parts.

Question 8

How many different colors and patterns can be set?

Accepted Answer

RGB colors can produce over 16 million different colors. The user can create custom programs and colors; therefore, the possibilities are limitless. So the lights could be set to even just a soft white color.

Question 9

Can I control the front of my home separately from the back?

Accepted Answer

Yes, we have zoning which allows the ability to only turn on certain sections of lights or to have different patterns on different parts of your home at the same time.

Question 10

Where are the controller and power supplies mounted?

Accepted Answer

Generation lights will always look for the best location for the controller and any additional power supplies to be mounted obviously indoors, typically on a wall in the attic as first option or the garage but safe from the elements. One controller can power up to 300 ft depending on the wiring. From the best and safe location low voltage wire is run to the soffit of the first section of the roof.

Question 11

Are there maintenance requirements with any of the equipment?

Accepted Answer

From time to time a light could go out and would require replacement.

Question 12

How long does installation take?

Accepted Answer

Most average size homes can be completed in 3 to 5 hours. Larger homes one day, of course a very large custom project may take more time.

Question 13

Where are the lights installed?

Accepted Answer

The lights are installed to the outer part of the soffit behind the fascia or trim, always facing downward.

Question 14

What are the payment options?

Accepted Answer

Typically 30% down is due when scheduling an installation and the remaining balance is due upon completion of the project. We offer financing through a third party and accept all major credit cards.

Question 15

How much electricity does the system use?

Accepted Answer

The lights on full bright white use less than one watt of power. Also, the controller pulls about 1.1 amps of electricity per 100 feet.

Question 16

How do the lights look when not turned on during the day?

Accepted Answer

Lighting is discreet during the day as each light is inset under its own trim.

Question 17

Is help offered with using the app?

Accepted Answer

Please call 678-454-4487 for assistance or visit App’s Support Page, here: https://www.jellyfishlighting.com/support(https://www.jellyfishlighting.com/support)

Question 18

How can I get help troubleshooting?

Accepted Answer

Please go to the Help Center, here:  https://www.jellyfishlighting.com/jellyfish-designer-app/(https://www.jellyfishlighting.com/jellyfish-designer-app/)

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